Last Updated: 19 July 2026
1. Digital Marketing Courses (LMS)
- Course purchase karne ke baad, agar aapne course content access nahi kiya hai, toh purchase ke 3 din ke andar full refund ki request kar sakte hain
- Agar course ka koi bhi lesson/video access ya download kiya ja chuka hai, toh us course par refund applicable nahi hoga
- Refund request "hello@vishnupaledma.com" par order ID ke saath bhejein
2. Ad Management Services (Facebook Ads / Google Ads)
- Ek baar campaign setup shuru ho jaane ke baad (ad account access, creative work, audience research), setup fee non-refundable hai
- Monthly management fee — agar campaign launch se pehle cancel karte hain, toh full refund milega; launch ke baad partial/no refund applicable ho sakta hai, case-by-case basis par
3. WhatsApp API Setup
WhatsApp Business API setup ek one-time technical process hai. Ek baar setup process start ho jaane (Meta verification submit hone) ke baad, is service par refund possible nahi hai.
4. Website Development & Landing Pages
- Project start hone se pehle (design/development shuru hone se pehle) 100% refund milega
- Design/development shuru hone ke baad, kiye gaye kaam ke hisaab se partial refund possible hai
- Final delivery ke baad refund applicable nahi hoga, sirf revisions/support diya jaayega jaisa agreed hua ho
5. WhatsApp Lead Generation Plans
Demo Plan (1 Day) test karne ke liye hai — ek baar campaign live ho jaane ke baad iska refund nahi hoga. Growth aur Business Plans mein, agar campaign start hone se pehle cancel karte hain toh full refund milega; start hone ke baad us plan ki duration ke hisaab se pro-rata adjustment ho sakta hai, ad spend already kharch ho chuke amount ko chhod kar.
6. Refund Process Kitna Time Lega
Approved refunds 7-10 business days ke andar aapke original payment method (Razorpay ke through) mein process kar diye jaayenge.
7. Refund Request Kaise Karein
Apna order ID/transaction ID ke saath hello@vishnupaledma.com par email karein ya Contact page se message bhejein. Hum 24-48 ghante ke andar reply karenge.